We collect and use your personal data meaning any information that identifies or, together with other information, can be used to identify you.

Depending, among others, on the types of product or service we provide to you and the interactions we have with you, we collect various types of personal data about you, including:

·       identification information (e.g. full name, identity, nationality, place and date of birth, gender, sex, identity card number, passport number, driver’s license number, vehicle registration number, photo, signature);

·       contact information private or professional (e.g. postal and e-mail address, phone number etc.);

·       property situation and family life information (e.g. marital status, property ownership, number and age of children, study or employment of children, composition of the household, date of death of parents or spouse, property you own;

·       important moments in your life (e.g. you have just married, divorced, lived as a couple, had children);

·       economic, financial and tax information (e.g. tax ID, tax status, country of residence, income and others revenues, value of your assets);

·       education and employment information (e.g. level of education, employment, employer’s name, remuneration);

·       banking and financial information (e.g. bank account details, products and services owned and used (credit, insurance, savings and investments), credit card number, money transfers, assets, declared investor profile, credit history, any defaults in making payments);

·       transaction data (including full beneficiary names, address and transaction details including communications on bank transfers of the underlying transaction);

·       data relating to your preferences (data which relates to your use of our products and services);

·       data from your interactions with us: your comments, suggestions, needs collected during our exchanges with you in person and online during telephone communications (conversation), discussion by email, chat, chatbot, exchange on our pages on social networks and your complaints. Your login and tracking data such as cookies and trackers for non-advertising or analytical purposes on our websites, online services, applications, social media pages;

·       video protection (including CCTV);

·       information about your device (including technical specifications and uniquely identifying data); and

·       log-in credentials used to connect to BNP Paribas’ website and apps.

We may collect sensitive data such as health data, biometric data, or data relating to criminal offences, subject to compliance with the strict conditions set out in data protection regulations.