We collect and use your personal data meaning any information that identifies or, together with other information, can be used to identify you. 

Depending, among others, on the types of product or service we provide to you and the interactions we have with you, we collect various types of personal data about you, including: 

• identification information (e.g. full name, identity, nationality, place and date of birth, gender, identity card number, passport number, driver’s license number, photo, signature);
• contact information private or professional (e.g. postal and e-mail address, phone number etc.);
• data relating to your habits and preferences (data which relates to your use of our products and services);
• data from your interactions with us: your comment, suggestions, needs collected during our exchanges with you in physics in our Agencies (reports) and online during telephone communications (conversation), discussion by email, chat, chatbot, exchange on our pages on social networks and your latest complaints. Your login and tracking data such as cookies and trackers for non-advertising or analytical purposes on our websites, online services, applications, social media pages; 
• information about your device (including MAC address, technical specifications and uniquely identifying data); and
• login credentials used to connect to BNP Paribas’ website and apps.

We may collect sensitive data such as health data, biometric data, or data relating to criminal offences, subject to compliance with the strict conditions set out in data protection regulations.